Entries by Sandler Training

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How do we Grow and Develop Our Staff?

As a professional development expert, I get asked all the time how do I know how to help my staff? Well good news, it doesn’t have to be so hard. The Devine Inventory provides an Employee Lifecycle set of products that turn Managing and Leading your people into a Science vs an Art Form. Good news!

Focusing on your Best Customers

Not all customers are created equally. You have probably heard of Pareto’s Law or the 80/20 rule. In sales, 80% of your revenues will come from 20% of your customers. Companies need to analyze these 20% customers to understand the demographics and psychographics of these “sweet spot” clients and then identify prospective companies that look similar.

Communicate the Way They Want It

As a kid growing up, I constantly heard on Sunday to “treat others the way I wanted to be treated”. In Canada, this can get some people into very hot water. I happen to be a part of the 8% of Canadians that want brief, bullet point conversations about the big picture only. Whether you are a Business Leader, Manager, Employee or Sales Person, developing and maintaining successful relationships in business and life is crucial.

Building Your Competitive Advantage

By Andrew Wall, Sandler Training Milton Do you remember when your business was quite young, you had few staff and sales resulted from your own successful efforts? Then success happened, and you slowly and continuously added more staff and today your sales team is working hard but not accomplishing your growth goals. Sound familiar? It is not […]

Are B- or C Players Dragging Your Company Down?

As the President or Business owner are you “Too Loyal” to your staff or is your staff “Too Loyal” to you? Ask yourself…are your best employees leaving for better opportunities, are you struggling to accomplish your tasks, projects, and goals on time, do new employees come and shortly leave? If you answered yes to one or more of these questions you are accepting Staff Mediocrity.