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How do we Grow and Develop Our Staff?

By Andrew Wall, Sandler Training Milton

As a professional development expert, I get asked all the time how do I know how to help my staff? Well good news, it doesn’t have to be so hard. The Devine Inventory provides an Employee Lifecycle set of products that turn Managing and Leading your people into a Science vs an Art Form. Good news!

As you are looking for B+/A Players during your recruiting efforts, Devine has pre-hire reports that evaluate a person’s behaviors. These behaviors are grouped into competencies and specific competencies are required for a position. Devine literally has hundreds of these reports already created so you don’t have to recreate the wheel. These pre-hire reports will provide a 1-99 score on how they match the job competencies and then simplify the interview process by providing behavioral interview questions for each job competency. Interviewing simplified!

When you want to “develop” your staff, Devine has a product that removes any 1-99 rating and instead focuses on how the person’s behaviors perform against the ideal for each position and how they match up vs the job competencies. The report provides specific information on how to use your strengths and how to develop lower behaviors. As the manager, it is comforting to know that Devine has already thought of how to uniquely “coach” each person according to their own development needs. This Devine “coach” report dramatically improves your coaching time with your staff. No report or evaluation is perfect.

After helping more than 11,000 people interpret and understand their own Devine Report, I can confidently say these reports make hiring, growing, developing and retaining staff much more predictable. “Thank you” social psychology for making my job as a professional development expert more predictable and successful.

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BWA members movin’ full steam to Lean.

BWA Lean Road Map Training Event packed the room with manufacturers eager to learn.

On January 24th, 2019 the BWA hosted it’s Lean Road Map Training Event at Kitchener’s premier business hub EDC’s Export Growth Hub at Catalyst 137. 

It was as recent as last December the BWA held it’s Lean Training to a packed room of manufacturers. And by popular demand, the event was brought back to train an even deeper reach of manufacturers staff in all areas of their business. Lean thinking focuses on driving down waste in all areas of manufacturing; the seen waste and the unseen waste cannot hide with Lean implementation.

Throughout the event, Lean Trainers Brad Cairnes (Center of Lean Learning) and Sepp Gmeiner (Lignum Consulting), showcased to their audience an interactive presentation on the fundamentals of lean and provided examples of how it benefits their businesses. Brad Cairnes also brought video footage of top performing wood manufacturing facilities showcasing the power of lean thinking.

“This is awesome, bad @ss, whatever you want to call it!” – Staff Member introduced to Lean.

What areas of your business have you not yet considered that have waste? What areas could you tap into to drive down waste? What do you consider waste? Be ready for the next Lean Training announcements to not miss the next opportunity. Stay up to date by subscribing to our mailing list.

BWA members during the full day Lean Road Map Training Event held at EDC’s Export Growth Hub – Catalyst 137, Kitchener.

For those who want to continue the learning experience and focus deeper on their shops, the BWA has worked with Brad, Lynn & Sepp to facilitate such a request. Many companies are moving forward with the next steps of the BWA Lean Program.

To learn more about the BWA Lean Program and more details about this event, please contact Ryan Tabone at Email: [email protected]

Communicate the Way They Want It

By Andrew Wall, Sandler Training

As a kid growing up, I constantly heard on Sunday to “treat others the way I wanted to be treated”. In Canada, this can get some people into very hot water. I happen to be a part of the 8% of Canadians that want brief, bullet point conversations about the big picture only. Whether you are a Business Leader, Manager, Employee or Sales Person, developing and maintaining successful relationships in business and life is crucial.

I have a secret…cheat! You can learn about the four-model communication and decision-making theory called D.I.S.C. Successful business people are lifelong learners. The most important project is yourself. D.I.S.C. will allow you to better understand yourself and how other people see you.

People are a combination of two or three different styles and one is normally your primary style. Extroverts are either a Dominant or Influencer style who like to talk, are big picture and quite impatient. Introverts are either a Steady Relator or Compliant style who like to listen, are very detailed and patient. Emotional and relationship people are either the Influencer or Steady Relator style. Task and fact/strategic people are either the Compliant or Dominant style.

Common combinations of D.I.S.C. styles include a D, I or D,C or I,D or I,S or S, I or S,C or C,S or C,D. The letter that comes first represents somebody’s primary style. In Canada, the D.I.S.C. population breaks down this way – 8% of Canadians are primary Dominant, 37% of Canadians are primary Influencer, 32% of Canadians are primary Steady Relator and 23% of Canadians are primary Compliant.

Learning about D.I.S.C. will allow you to identify other people’s primary style and help you understand how they like to communicate. This will allow you to “read the person’s D.I.S.C. style then decide if you need to adjust and adapt” based on your style interacting with their style. No communication and decision-making style is better or worse than others, the key is learning how to “read people” then communicate with them in their preferred manner.

Communication can be simplified once you learn about the social psychology behind D.I.S.C. Happy communicating!